Tues. June 9, 2020: Die For Your Employer Day 22 — Businesses Can’t Have it Both Ways (Although They’re Trying)

Tuesday, June 9, 2020
Waning Moon
Pluto Retrograde
Saturn Retrograde
Venus Retrograde
Jupiter Retrograde
Cloudy and cool

There’s a post called “Ride the Dragon” up on the GDR site, about trying to maneuver through all the chaos. Because there’s plenty of chaos.

Friday was just a damn roller coaster, with that eclipse. Eclipse in Sagittarius during four retrogrades. Let’s hope it doesn’t happen again any time soon.

I did, however, have an excellent day’s work on THE BARD’S LAMENT, which made up for a lot of other stuff.

I’ve been invited to be a guest on a podcast next month. If we can work out the dates and times, I think it will be a lot of fun.

Had to do a curbside pickup, but communications had gotten confused, so it didn’t happen, but then we made arrangements and it did, and it was fine. I must have written the time down wrong.

With any luck, the latest Comcast battle is resolved. Why they texted me a threat when I haven’t received a bill, and I’m not scheduled to receive a bill until June 16 and don’t owe them any money is beyond me. It’s very typical of Comcast, but I’m sick of their crap. We seem to have worked it out. Not that anything but the laptop will connect to the network, but as long as the laptop is going, I will deal. To threaten to cut off the internet for an unpaid bill that hasn’t even been sent yet and certainly isn’t due yet is not what I consider customer service.

But then, Comcast doesn’t give a damn about their customers, because they are the only option.

Anyway, by 10:30 in the morning on Friday, I was done with PEOPLE and decided to spend the rest of the day in my fictional worlds.

And then UPS, who claimed my package was on the truck and out for delivery early in the day, now claims I “might” get the package by the 10th. WTF? This is the second time in a month that they claim a package is on the truck for delivery, and then, suddenly, it’s nowhere to be found. Yarmouth is only a few miles away. It’s not that hard to get from there to where I live.

Fortunately, Friday’s package didn’t have anything date-and-time sensitive; but Saturday’s package did.

Saturday, I was up early after lots of weird dreams. Wrote a chapter on BARD’S LAMENT. Got geared up and went to Star Market for groceries, including the stuff I need for the pre-op. I didn’t find everything I needed, but most of it. People were masked, they distanced. I found a jar of yeast for baking, and feel rich. I can make lots of bread (although soon it will be too hot to make bread).

Came home, went through full disinfectant protocols, did the disinfectant laundry, did the regular laundry, got through a pile of email, got out an LOI.

There were a couple of other places where I almost sent out an LOI, but as I dug into the companies, some red flags went up, and I decided not to.

Most of Saturday was about writing. I wrote 21 pages (two chapters) on BARD’S LAMENT and it was glorious to be back in the swing of it.

Of course, after 21 pages, I was out of words and practically a blithering idiot.

Saturday’s package from UPS didn’t show up, either. That’s three packages in the last month that make it as far as Yarmouth and then no one knows where they are for a few days, until I pitch a fit and they track them down. UPS, on their website, is trying to blame protests. If it was a delaying in getting to the Cape, it would make sense. But the packages get to Yarmouth, 11 miles away, and then vanish for days. It takes longer to travel the last 11 miles than 3000 miles across the country. Makes no damn sense at all.

Up early on Sunday. Wrote another chapter (10 pages) on BARD’S LAMENT. I was very happy with it, especially since I didn’t know how to fill the chapter, but needed to, because it had to be Jared’s chapter, not Sylvie’s, and I came up with something really cool that will serve the plot and feed into the series arc.

I tried not to feel too smug about it, because then it would come back to bite me in the butt.

Got some yard work done out in the front beds. Cut back a lot in the front and the sides. I still have to haul some debris to the back, and rake out the front beds, but it looks better. The hostas are taking over.

My friend sent me the next draft of her screenplay. I started reading it and couldn’t stop. I really like what she’s doing with it.

That got me thinking about two of my screenplays that are languishing. I re-read VISCERAL INVISIBLES, a paranormal action/adventure/romance. I did some tweaks, but, overall, I’m happy with it. I need to do some polishing and then decide where I want to submit. I’m worried about one scene in the first third that’s on the long side, but it’s necessary to interaction. The rest of the scenes and the pace are nice and tight. The pace in the long scene is good, too, and it’s just the two main characters, but it’s longer than standard for a screenplay.

Now that I have the laptop, I have to get new scriptwriting software. I hope I won’t have to retype everything. I’m trying Trelby, and not loving it so far. I can’t edit what I import, so what’s the damn point? I know eventually I will just have to suck it up and get Final Draft, but that’s not in the budget right now.

I sent it off to a friend to read, even though there’s formatting wonk.

UPS still has my packages in Never-Never Land. Maybe they’ll show up at some point.

Monday, I was up early. Had a decent first session on BARD’S LAMENT.

Put some checks into the ATM (thank goodness for hand sanitizer in the car). Went onsite for a client. I was on my own for most of it, got a lot done, had a bit of safe overlap with a colleague, got out.

Had to stop at CVS to get my prescription for the pre-op. They filled it this time. Not looking forward to it.

CVS was packed. But they’re enforcing masks, and, while I was there, made someone who tried to come in without a mask leave. That’s the way it should be. Not “suggested” or “encouraged.” Follow the damn guidelines or get the hell out.

I complain a lot about CVS, but in this case, they were right.

Took me over THREE HOURS to pay my AT&T bill. Tried putting it through on the automated system, the way I always do. It wouldn’t work. Sent me round in an endless loop. There better not be multiple pulls on the account. Kept sending me to a customer service rep and disconnecting me. Tried to pay online. The online system said I don’t exist. We went round and round for that a few times, until it finally admitted the system was down. Tried customer service again – they “can’t” process the payment because THEIR system is down. I HAVE to process online. Only online is down, but the only thing the rep is allowed to say is that I’ve been “given other options.” The fact that the options DON’T WORK doesn’t matter. Tried to get through on social media. They claimed to help and sent me right back into the system that DOESN’T WORK BECAUSE IT’S DOWN.

I finally managed a work-around into the online system, past the system error and paid the damn bill.

They were dumb enough to send me a survey about my customer experience. Not that it will make a difference, but they got an earful.

Time to find a new carrier.

T-Mobile sucks. Verizon sucky-sucks (including adding illegal charges into their bills). Now AT&T sucks. I’m running out of options. Maybe if telecommunications regulations were actually ENFORCED so companies like these carriers and ISPs like Comcast HAD to follow the rules, it wouldn’t be such a mess.

Using COVID as an excuse is no longer an option. If businesses get what they’ve wanted, as they have, with reckless re-opening, and people are running around pretending it’s “normal” – you who have insisted on the re-opening no longer have the option of using COVID as an excuse for screwing your customers. You don’t get it both ways.

Time to dismantle the major companies.

Time to eat the rich.

Use salt, pepper, and some seasoning. They’re bound to give you heartburn.

So I lost a half day of work trying to pay a fucking bill. I wasn’t even arguing the bill. All I was trying to do was PAY it. How messed up is that?

After getting ahead on my writing, I fell behind because losing a half day means I lost the gains. What I’d banked is gone.

Managed to get out a couple of LOIs, though.

UPS again didn’t bother to deliver the packages. They delivered next door, so it’s not like they’re not around. When I contacted them, I was told, again, it’s “the shipper’s problem.” One shipper is known to me; I got in touch and they are looking into it. The other shipper is a new small business that I tried, and I got in touch. I haven’t heard back yet, but they’re in California and are a small business, so it might take a few days. But I’m not sure I’ll do business with them again. It SEEMS the package was handed off to the post office, but it wasn’t delivered through them either. This particular item was something I NEEDED. I’d ordered it with plenty of time to get it here, and it’s still not.

Now, if UPS would shoot me an email when there’s a delay and say, “Hey, sorry you didn’t get it, it’ll be there tomorrow” or, “We made a mistake, it went on the wrong truck, we’re bringing it back as fast as we can” – actual customer service – I’d be fine. Mistakes happen, we’re all under pressure.

But this attitude that it doesn’t matter, and they don’t know or care WHERE it is, and it’s the shipper’s problem – nope.

I also have to start taking screen shots of the tracking, because they manipulate information and then claim I didn’t see what I saw. So, moving forward, screen shots every time I check the tracking it is. Another burden on the consumer because the business can’t be bothered to do their jobs or be honest with their customers.

That adds another layer to whatever shopping I do moving forward. I will now have to contact the company to make sure they don’t ship via UPS, because if they do, I’m going to have to pass on whatever it is unless it’s an absolute necessity.

When I lived in NY, I avoided UPS as a shipper whenever possible. Their policy was they did not deliver to residential addresses during day time hours. The fact that I worked remotely and then worked at the theatre at night didn’t matter. It was a residential address; therefore, they would only deliver after 6 PM. If I wasn’t there to receive the package, well, they tried, and, after a few days, they’d send it back.

The pandemic forced them to acknowledge that people actually do work remotely, but for years I had to lose packages because they refused to deliver to me during the day. Or I had to have them sent to a nearby office. Or just not buy from a company that shipped via UPS.

If they’re short on drivers because drivers are getting sick – we need to know that, too. Because it wouldn’t surprise me. The Fed Ex drivers are masked. I have yet to see a UPS driver masked. The USPS drivers, it’s hit and miss.

Again, if you’re going to push for this reckless re-opening and demand that people run around putting their lives in danger for your profit, you don’t then get to blame the virus or the protesters when you don’t’ deliver the service for which you’re being paid.

And, as far as I’m concerned, the blaming the protestors stance UPS has taken on their website is unacceptable.

Again, a couple of little packages aren’t that big a deal with the world burning down. But the fact that these businesses are using the pandemic and the protestors as excuses to not do what they’re paid for when they’ve been part of the push for the reckless re-opening is not okay.

At least I had a good discussion with one of my state senators about including labor in the re-opening process. He confirmed that Governor Baker has not included labor in the committee that advises him on the phased openings. But on the local committee, of which my senator is a part, there are representatives from labor, especially unions. So that’s sort of helpful, although the construction guys are notorious for not wearing masks.

But it was a good overall discussion about different problems and different options. I appreciate that my senator takes the time to have a conversation, not respond with platitudes and sound bytes.

Slept badly, up early. I hope I’ll have a good first writing session of the day. Then, I have to gear up and hit Trader Joe’s. After I decontaminate, I have client work, and, I’m hoping for some more writing.

A bunch of library books were arbitrarily deleted from my hold list, which is a little disturbing. Especially since I don’t remember what they were; someone recommends a book, I put it on hold rather than writing it down (unless I buy it). If my local library had a reason for it, I’m fine with it, but if someone in the overall system made that arbitrary decision, I’m not.

I don’t like all these decisions being made without consultation, on way too many levels!

But the additional writing might be at night, because I’m participating in a driving memorial for George Floyd this afternoon, with Lower Cape Indivisible. At first, I thought it was kind of a strange event, but the more I think about it, the more sense it makes. A funeral procession to honor him and stand (drive) with BLM that keeps us distanced (and yes, everyone is asked to be masked).

There’s plenty I can’t do right now, especially in person, due to the heightened pre-op protocols. But this is something I CAN do, along with listening to the changes people want and need, and working with my elected officials to bring them about.

I am dreading the upcoming Mercury retrograde, piled on top of everything else.

Published in: on June 9, 2020 at 5:38 am  Comments Off on Tues. June 9, 2020: Die For Your Employer Day 22 — Businesses Can’t Have it Both Ways (Although They’re Trying)  
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Thurs. July 6, 2017: Trying to Get It Together

Thursday, July 6, 2017
Waxing Moon
Saturn Retrograde
Neptune Retrograde
Sunny and pleasant

I am having trouble getting it together today. I woke up around 3:30 and had trouble getting back to sleep. When I finally got back to sleep, I overslept and staggered around this morning.

I had a lot of email and admin to catch up on yesterday. I got the front mowed; I have to get more gas for the mower, and then I can continue. Not that I’m looking forward to it.

The afternoon was spent on researching new freelance markets, working on the schedule to add the Gwen Finnegan mysteries back into the mix, and putting together a potential list of book bloggers to pitch PLAYING THE ANGLES. “Ramsey Chase” PR also went out.

I wanted a day to clear my head from “Ramsey Chase” proof — I have to look at it again today.

A writer friend contacted me about a very sick little girl, daughter of a librarian, who could use cards and letters to cheer her up. I’m going to send her a card and write a flash fiction piece just for her.

Grocery shopping this morning. Now, I’m off to send some pitches, post information about “Ramsey” on the website, then to get gas for the mower and mow the side yard. I want to write the flash fiction piece this afternoon, proofread “Ramsey” one final time, and do some work on FIX IT GIRL. All I want to do is go back to bed, but that’s not an option.

I’m still frustrated by the continued late payments from two places that are adding unnecessary stress to this month. I may well cut ties with both places once I’m paid.

Frustrated by a few other things, but it won’t help to publicly vent. One thing that I realized is really bothering me — it shocks me that New York City is more supportive of introverts than Cape Cod. I am sick and tired of people trying to force me to be an extrovert here — that I HAVE to do this or that with people I don’t know and don’t care to know. No, I do NOT have to interact with them. I am not here to make YOUR life more convenient; I am here to live my own. Fuck off.

On that happy, note (yes, that’s sarcasm), I am off to get going on my day. Late, but I still need to get a lot done.

I’m looking forward in getting back to the page. I hate it when I have to do errands early to avoid the stupid tourists, and then it throws my writing schedule off. Makes me think I should have just gotten up at 3:30 AM and written then.

I’m happy about “Ramsey Chase”, though. It’s a fun piece and says what I wanted it to say.

Fingers crossed some of these pitches hit today.

Published in: on July 6, 2017 at 10:04 am  Comments Off on Thurs. July 6, 2017: Trying to Get It Together  
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