Thursday, August 20, 2009

Thursday, August 20, 2009
New Moon
Pluto Retrograde
Jupiter Retrograde
Uranus Retrograde
Hot and humid

I frittered away far too much time yesterday. I got writing done, I got client projects done, I did some prep for Prague, but it wasn’t anywhere near what I hoped to get done.

I received a call from Apple’s executive office, but I wasn’t there to take the call. So I had two messages to leave in return. At least there are people who are finally taking the situation seriously. However, as I made it very clear, I’m talked out and tech’d out. I’m not going back to the store for another round of crap. So leave me some actual information in the message.

And Verizon — I’m going to have to file a complaint against them. They won’t give me the information for the final billing cycle/change of service. They want me to create an new online account to access the information. I told them, no, send it to me via email or in writing — since no one can be bothered to pick up the phone. I am NOT creating a new account for a company when I’ve stopped doing business with them because their customer service is non-existent and they keep trying to do bait-and-switch. I’m stuck with them as my wireless provider for two more years, but it’s now been over a week since the change was implemented in the internet and landline, and they’re ignoring it. I’m not paying for services I’ve cancelled, well after my initial contract with them is fulfilled. And they still owe me a credit from two years ago, which I bet I’ll never see.

Anyway, I’m dropping some stuff off in CT this morning, then heading upcounty to pick up a friend, and we’re off to the Botanical Garden. Should be a great day. Hot, but good.

“Amends” is going really well. I’ve hit the right balance between comedy and mystery. Phew.


Published in: on August 20, 2009 at 7:17 am  Comments (4)  
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  1. You’re having a right old time with both of those. I hope they’re sorted very soon.

  2. Does Apple have your cell number? 😉

    Enjoy your day!

  3. I hope Apple is serious and not just trying to talk you into something. I hope things work out for you!

  4. I loathe Verizon. Only one bright spot – the last rep was actually NICE and understood what I was asking. She was also from the Midwest. If you ask me, Midwesterners are sensible, smart people who get the job done right. Sue me for stereotyping, but I can’t get that same satisfaction from a rep who’s sitting somewhere in a city on the coast. They’re too busy to care.

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